•I ship withing 3 BUSINESS days after receiving the payment. For made to order items it's 3-5 days. Usually a delivery takes about 7-21 business days. Please note, the delivery time may vary and I can't be responsible for losses or delays. •All my packages have a tracking number. PLEASE NOTE: your sign is required to receive a package, it will not be left in you post box. • Shipping rates include shipping, insurance and packaging costs. • All items are packaged carefully so they have to arrive in perfect condition. •Please check if your Etsy address is correct. I alway ship to Etsy address unless you request otherwise. It is helpful to give me this info in the "note to seller". •Please note that international customers are responsible for all customs, duties and taxes associated with shipping to their respective countries.
I accept PayPal only. You don't need your own PayPal account to use the service, you can use your credit card to pay. How to purchase with Paypal: http://etsy.me/1b6dONh How to use your credit card: http://www.etsy.com/help/article/361
Returns & exchanges
• I want you to be satisfied with your purchase so if there are any problems please contact me within 3 business days after receiving the item, so we can discuss a solution. • Sales in my shop may be returned within 30 days of purchase if the item does not meet your expectation. You will be given a money refund without shipping costs. • If your package is returned by Post I can ship it again for additional shipping cost or make a money refund without shipping costs.
If you had a problem with your order, please contact me before leaving your feedback. I'll always do my best to fix the problem!