All items are sent with tracking Number you can check at CORREOS.CL or if you live in the U.S, you can check it at USPS.COM.
Once items have been marked as shipped and given over to Correos de Chile, Proyecto Ensamble can no longer be held responsible. If you have questions about tracking (not updating, etc), the best option is to call your local Post Office. We can only see what you see with the tracking number.
All shipments have a delivery time of up to 15 working days from the date of shipment.
We only accept PayPal Payments. Customs fees and taxes are responsibility of the customer.
Returns & exchanges
If your product arrives defective due to our error, we will give you the possibility of a refund or send you a new one.