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Returns & exchanges
We are not responsible for items that are lost in the mail. If an item is substantially damaged, send us a photo of the item by emailing us at email@example.com, an etsy covo or a direct message over Instagram @emmandskootch. We do refunds for cancelled orders before shipping so let us know as soon as possble if you would like to cancel your order. We do not give refunds for patterns that are purchased.
You can contact us regarding custom orders by sending us an Etsy convo, emailing us at firstname.lastname@example.org or by direct message over Instagram @emmandskootch.