We ship all products with Registered Shipping Airplane Post (USPS) with tracking number. Our Provider is Posta Srbije. Once we receive your payment, we'll notify you that your order is shipped and provide you with the tracking number. Shipping time depends on the destination. Approximate delivery times: - about 7-10 business days for Europe - 10-45 business days for US and Canada - about 4 weeks or more for Oceania. This depends on the customs and can be longer during holidays. I suggest you order ahead of your event, better early than sorry.
Please make sure your address details are accurate in order to avoid parcel returns. We ship to your Etsy address, unless you make a note of a different address in the "message to seller" box after checking out.
We accept payment through PayPal. For buyers who do not have Paypal account, as long as you have a credit card or debit card with visa function, you can still buy from our store without having to be a member. Etsy provided instructions https://www.etsy.com/help/article/361
Returns & exchanges
I gladly accept returns and exchanges
Contact me within: 3 days of delivery
Ship items back within: 14 days of delivery
I don't accept cancellations
But please contact me if you have any problems with your order.
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
Custom or personalized orders
Perishable products (like food or flowers)
Intimate items (for health/hygiene reasons)
Conditions of return
Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
Additional return information
We do not offer refunds, however if your item arrives broken or dammaged, send us pictures in 24 hour time frame and we can discuss for a refund or send you new item, we do our best to make you satisfied.
Cancelation is possible in 3 hours after making the purchase.
Feel free to contact us with any questions you may have! We are happy to answer them.