This DIY sun catcher part is a hanger for sun catcher strands. It is a 3/4 inch turned oak dowel and is suspended by a 5-pound clock chain. The dowel has a pale honey oak finish that is protected by a lacquer finish. There are 5 eye hooks to suspend strands from.
Measures 6 inches long including the chain hanger 10 1/2 inches wide
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Shipping & policies
CrystalWindChime does not make a profit from shipping fees, you pay exact shipping charges. Excess shipping fees will be refunded to your PayPal or credit card account.
It is the responsibility of the buyer to provide an accurate address when they complete their order. Because CrystalWindChime ships quickly it is IMPORTANT the address be correct to ensure your package is received without delay
After your payment clears, most orders are shipped within 48 or less, this does not include Saturday, Sunday or orders placed over governmental holidays.
Most small packages ship via USPS Priority Mail, flat rate. Large orders are sometimes sent UPS if the shipping rate is less than USPS. After your order is delivered to the post office or UPS office, I will send a tracking number via your ETSY EMAIL.
Shipments valued $50.00 and above will require SIGNATURE CONFIRMATION. Signature confirmation can stop the theft of packages from unattended residences. If your USPS or UPS delivery person has a place to hid packages out of sight message me to ship without signature conformation.
If your order is less than $100 and you would like this option (at no cost to you) be sure to let us know in SELLER NOTES when checking out.
Export policies, Duties
DUTIES, FEES, TAXES
Buyers are responsible for any and all customs duties and fees levied by their respective countries. Buyers are responsible for any and all customs import and or sales taxes.
When Will Your Package Arrive
Most domestic shipments arrive within 5 business days after an order is placed. However, USPS tracking provides arrival ESTIMATES, and it sometimes lags behind real time.
Orders placed prior to U.S. Federal Holiday, up to the weeks before Christmas the holiday, and around New Year’s may be delayed due to high volume. Winter storm may also delay the arrival of packages.
If your package arrives with damage to the exterior box or the item arrives broken or damaged, take a photo immediately and email a copy of it to me. Keep all wrapping and packing material: the insurance carrier may want to see the damaged item and the shipping container.
An email and photo from you must be received by CrystalWindChime in a timely manner (less than 7 days) from the date you received the package or I cannot respond to your claim.
If you do not receive your package within 9 days, contact me IMMEDIATELY! I will assist you and the post office to find out why your package has not arrived. In the rare instances where a package has not been delivered being proactive will speed the recovery of the package or the issuance of an insurance claim.
Etsy keeps your payment information secure. Etsy shops never receive your credit card information.
You can choose Etsy gift cards, PayPal or Etsy Direct Checkout, as a method of payment. Payment is due upon ordering. The merchandise will ship when payment has cleared. CrystalWindChime does not offer “hold” options for merchandise, payment plans or layaway.
If it is necessary to cancel an order that has not shipped, I will cancel the order and refund. Most orders ship the day the order is received. If the order has shipped, the order will not be canceled or refunded until the item has been received by CrystalWindChime in saleable condition.
Returns & exchanges
- Custom or personalized orders
- Perishable products (like food or flowers)
- Digital downloads
- Intimate items (for health/hygiene reasons)
If for any reason you are not satisfied I will do my best to resolve the problem quickly and fairly. If you desire to return an item contacts me immediately. There are no returns or refunds after a period of 30 days. Please return items insured with a tracking number, re-packed in the original packing material
Please return items insured with a tracking #.
Shipping & handling are non-refundable.
Credit will be issued after the item is returned to me and is inspected. Upon receipt of returned goods, CrystalWindChime reserves the right to deny any refund if the merchandise is not in salable condition.
CrystalWindChime does not charge restocking fees.