Pack of one Blackboard / Memo board Kit. Sizes are 30cm x 20cm x 6mm* (*in total when both back board and frame are fixed together) Pack includes Back board, Frame, Memo Word, 2 embellishments from one design. Choose from : No embellishments, Cup and saucer, Cupcake, Butterfly, Heart, Pansy Flower, Daisy Flower, or Star There are 2 holes each in board and frame for hanging. Choose Embellishment design from drop down boxes. Please note this pack needs to be glued together once it has been decorated and the mini embellishments and 'Memo' word are sanded before cutting so may have slight scorching around edges. .
DELIVERY POLICY: I cut, pack and post orders in the order they come in because it is only fair to customers, I don't queue jump any orders so please order well in advance of any deadlines you may have and please don't ask for immediate posting of an order as I will be unable to do so. Because I am a sole trader I can take slightly longer than other companies to process orders. I aim to process orders within 1-2 working days, plus 2-3 days for delivery by Royal Mail or 1-3 days for courier delivery. When I am very busy, especially at peak times of the year, orders may take me a little while longer to process but you will be informed of this when your order has been received by me.
I will never transfer any of your details to another company, Third party or Marketing organisation. I hope that you are happy with your items purchased and want to come back to Bluebellwood again and again and to pass on details of the items purchased to other crafters .Protecting your privacy is very important to me, I only keep your contact details so that I can keep in touch with you and send you offers when available and for mailing purposes. I never receive card payment details when a sale is paid for so your payment details are secure if paying through PayPal or via the Etsy website.
Returns & exchanges
I want you to be completely happy with your purchase from Bluebellwood. If you are not completely satisfied, for any reason, simply return the item to me within 14 days of receipt of order for a full refund. Please note that the item must be in its original condition and not marked or used in any way. You must return your item by recorded post, normal 1st or 2nd class post is not acceptable. I am sorry that I can't refund postage costs if you change your mind. If an incorrect address is given when placing an order and the parcel is returned back to me then postage will be required before the 2nd posting of the order can occur, a PayPal invoice will be sent for the amount needed to post it out again to you. If your item is faulty it must be reported to me within 24 hours of receipt of your order and under the terms of my guarantee I will replace the items or give you a full refund. Customers must pay for return postage using recorded delivery or signed for courier delivery. Custom orders are non returnable once purchased and no refund is available unless it has a manufacturing fault. If you decide to cancel your order before it has been posted out to you then I will refund your money and postage costs back to your PayPal account.
I can do custom orders for you or alter the size of any of my shapes to suit your needs through my website only. If you would like to buy a custom shape just contact my email address firstname.lastname@example.org and I will be happy to help. Please note that at certain busy times of the year custom orders may not be available but if a shape is the wrong size for you I can change the size to suit your needs