From Monday to Friday, all the orders placed the morning are sent the same day. Otherwise, products are sent the following morning. The orders placed on Saturday and Sunday are sent on Monday morning. The delivery deadline varies according to countries and processing times. So, thanks to be patient...
Returns & exchanges
I gladly accept returns and exchanges
Contact me within: 14 days of delivery
Ship items back within: 21 days of delivery
I don't accept cancellations
But please contact me if you have any problems with your order.
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
Custom or personalized orders
Perishable products (like food or flowers)
Intimate items (for health/hygiene reasons)
Conditions of return
Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
Additional return information
14 days of right to withdraw are granted to you from the day of the delivery to allow you to turn around the product which does not suit in your expectations. However, ribbons, fabrics, laces, pipings, etc... all the products cut in your request, cannot benefit from the right to withdraw.