It is the buyers responsibility to provide a secure place for package delivery. All packages are shipped with delivery confirmation and once delivered it is no longer the responsibility of SmArtsyJewelry in case of theft.
I usually ship U.S. mail the day of, or the day after I receive payment for your item. The only exception will be in case of holidays, weekends, or emergencies. If you live in the U.S. you will usually get an email at the time your item is shipped.
If you are using Paypal to pay for your item I have to ship to the address of record at Paypal so be sure they have the correct shipping address for you before you pay. . ABOUT SHIPPING COST My shipping charges are based on the cost of envelopes, boxes, bubble wrap, paper, ink, The actual price I pay the post office, and in the case of International mail, gas because I must hand deliver it to the Post Office. That's not to mention the time and labor it takes to pull your item from the shelf and ready it for post. Cost is averaged for all shipping. My shipping charges are firm.
Payment: Both Direct Checkout with your credit card or Paypal are accepted.
International purchases may be charged extra duties, taxes or fees in some countries. They are the responsibility of the buyer know what they are and to pay them if that is the case. Any items returned to me because of failure to pay such fees to your postal system are not eligible for refunds. If reshipping is requested there will be an additional shipping fee charged.
Any item returned to me for any reason that SmArtsyJewelry is not responsible for, ie given wrong address at time of order, moved, etc, will be charged a fee to reship.
If agreement is reached to accept money order in payment it must be received by me within 5 days or order will be cancelled. Unless other arrangements have been agreed upon by both buyer and seller.
Returns & exchanges
Handmade artisan jewelry have a money back guarantee. If you are not satisfied when you receive them you should notify me within 48hrs and your purchase price will be refunded in full upon a timely return to me in the same condition I sent it in, and with any gift boxes that came with it.
Vintage items are sold as is and refunds will be given only in case of an error of misrepresentation on my part. At my discretion I may on occasion make an exception but if so any shipping discounts given and possible restocking fees may be withheld from refund.
Any prices in this shop is for the items only. Shipping prices are excluded from any discounts.
The nature of vintage is that it's rarely in perfect condition. Please do not expect it to be so unless I have stated that to be the case. That said I only offer vintage items in very good condition and try hard to make you aware of any flaws.