These boxes are ideal for Christmas Eve Boxes, Birthday Party Boxes, Wedding Favours, Loot Gift Boxes and numerous other occasions
Please make sure before you order that you have checked the size of the boxes
• High quality brown or white kraft box
• 100% Recycable
Box Colour - Brown Kraft or White
Standard Size - 22.8 x 12 x 9.5 cm (approx 9 x 5 x 4 inches)
Large Size - 26.5 x 12.8 x 18 cm (approx. 10.5 x 5 x 7 inches)
The box will be sent flat packed to ensure it arrives safely
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Shipping & policies
UK orders are sent via Second Class Royal Mail post unless requested otherwise then they are sent either by First Class Royal Mail or Express Delivery.
We aim to dispatch all orders within two working days. The expected delivery time listed on the product pages are for guidance only.
As a guide most orders will be delivered within the following timescales:
(Economy) 3-5 working days
1st Class 1 -2 working days
Express Delivery - next working day, signed for.
In the event of your order being delayed or lost in the post, we will endeavour to provide a suitable resolution. Whilst we aim to deliver your order in the time frame specified above, occasionally events outside of our control can cause delays, because of this we would ask that you allow the following amount of time before contacting us about your order(s):
UK – 10 days
If your order does not arrive after this time please contact us with as much detail regarding your order as possible by sending an email to firstname.lastname@example.org
I Need To Receive This Item Quickly, Do You Offer Any Upgraded Shipping Services?
Our standard delivery option is Economy Delivery, we also offer Standard and Express delivery, refer to the top of this page for prices, please contact us first to check that we can produce your order in time.
Can I Collect The Item From You?
Sorry we only trade online and cannot offer personal collection from our address.
What Do I Do If I Haven’t Received My Order?
If you do not receive your order in the time frame specified above please contact us via email@example.com and we will look into your issue as soon as possible. Please be advised that claims of non-receipt must be reported within 30 days of placing the order.
We currently only accept payment via PayPal. Unfortunately we can not accept payment via: cheque, postal order or over the phone.
The "Buy it Now" button will provide you with the order total and means to pay at the checkout. Unfortunately we cannot raise an invoice prior to payment.
All of our items are listed on a 'Buy it Now' basis. This means we require immediate payment to complete and process your order.
Unfortunately payment related issues are outside of our control; please contact PayPal directly who will be able to resolve them for you. If you experience further difficulties please contact us directly and we will endeavour to assist you.
Returns & exchanges
What Do I Do If There Is A Fault With My Order?
If upon inspection your order contains a material fault or you have received an incorrect item, please contact us via firstname.lastname@example.org BEFORE returning the item. To ensure a speedy resolution please enclose the following in your email:
Your order number
Images of the faults/defects
If we request you to return your order please do so within 30 days of receipt.
What Do I Do If I Receive A Damaged Item?
In the event that your order arrives damaged please accept our apologies. In order to investigate the issue promptly, please contact us within 7 working days via email@example.com. Please ensure you provide us with your order number and images of the damaged item:
Images MUST show the damage
The images you send must also include the packaging the items arrived in including the delivery note.
If we request you to return your item, please do so within 30 days of receipt.
Tabetha’s Touch cannot be held liable for return postage costs of orders returned without prior agreement.
Do You Accept Returns?
Please note that personalised products cannot be returned or exchanged unless an error has been made in production
Here at Tabetha’s Touch we want you to be 100% satisfied with your purchase. If you’re not satisfied simply return the item(s) within 14 days for an exchange of the same item or a refund.
For a refund or exchange the items need to be returned:
In their original condition; ideally in the original packaging provided
To the correct return address as provided below
Within 30 days of receiving the item
It is your responsibility to ensure the safe return of the item(s) to us. If you return a high- value item, we recommend that you use a recorded delivery service. For all returned orders we would advise you obtain a proof of postage from your chosen carrier.
If the item is being returned due to damage or a production fault, and you have contacted us prior to returning it, your postage costs will be refunded upon receiving proof of a valid postal receipt.
Why Do I Have To Supply Images Of Damaged/Defective Items?
Supplying us with images of any damaged/defective items enables us to ensure that the best resolution is provided. Images also help us to ensure that our remaining stock is fault/damage free.
How Should I Package My Return?
To ensure that a prompt replacement or refund is provided please see the following guidelines when returning your order:
Make a copy of the order invoice included within the package and clearly state the: Buyer ID, email address and the reason for returning the item(s).
Enclose the above within the package
Address the package to:
Tabetha’s Touch Returns
19 Crossways Avenue