After you have completed your payment through PayPal, please double check the shipping address before clicking the "SUBMIT" button to make sure your shipping address is correct.
***NOTE: I will ship to your ETSY ADDRESS ONLY! If you need me to ship to another address, please let me know.
I am based in Bangkok, Thailand. My regular shipping method is via Registered Airmail by Thailand Postal Service which usually takes 15-30 days to arrive. In some circumstances, due to delays at your country's customs, it could take up to 60 days.
Express Delivery: If you need International Express delivery, there are additional charges and you need to pay this extra fee. And international express delivery will be charged depending on location.
Your stones will be shipped in a strong bubble wrapped envelope to prevent damage.
Please check with your country's customs office to find out if there will be additional costs and what they will be before buying.
Customs charge and additional fees are the responsibility of the buyer.
I can ship to United States/Canada, Europe, Australia/New Zealand, and some Asia countries. For others, please contact me before ordering and some countries I am really sorry to cancel your order.
I do not ship in Thailand.
We accept PayPal ONLY. It is easy and safe. You can use PayPal to make payments with a valid credit or debit card.
Your order will be shipped once the payment is cleared.
Returns & exchanges
I always want all my customers to be happy with their orders. Customer satisfaction is very important for me and I will try to solve any issues you may have with your purchase.
Return: Accepted within 7 days for a refund only. Item must be in original condition. I will send money back when the items are received. I cannot be liable for items lost in the mail when buyer return item, so I accept items with delivery confirmation and tracking number only. Please be advised that shipping fees are non refundable.
*Photos are required to claim as damaged items, please attach photos of your items and packaging via convo.
In case item is lost due to shipping problem. I will make a refund after 50 days from the date it was sent only. PLEASE NOTE!
Return to Sender, Unclaimed item, Wrong address: When I receive the item, I will give a refund minus the shipping cost. Or I can resend to you ( But buyer pay for shipping cost again).
***Custom orders are non refundable!!!
*Orders over 250$ I will send thru EMS Express Shipping - For FREE!