All items are shipped in 1-3 working days, please note that providing your personalisation upon purchase will speed up the process significantly!
All orders are shipped using a Royal Mail first class service, we also offer a fully tracked next day service with Interlink.
We ship for free to England, Northern Ireland, Scotland and Wales. If you would like to buy from us from a country other than those stated we will charge shipping based on the charge to us from our couriers. Please send us an email for a shipping quote.
We will send the items to you as soon as we have received payment. We accept Paypal and payment by most credit and debit cards.
Returns & exchanges
STANDARD ITEMS (NON PERSONALISED) Our returns policy for standard items last 30 days. If you are not happy with your order within the first 30 days please contact us and we can arrange a replacement or refund if the item is faulty. If the item is unwanted it must be returned to us in its original unused condition.
PERSONALISED ITEMS Personalised items are covered under our 30 day return policy under the following conditions: * An item is damaged or faulty upon arrival * We have made a mistake on the personalisation or design PLEASE NOTE! We cannot accept returns for personalised items if they are unwanted and received without fault, or if the personalisation matches the customer request. We will create all orders to the customer's exact specification so please double check spelling, grammar and punctuation before purchase.
We endeavor to provide all our customers with exactly what they want! If you have a custom design or idea please get in touch.