I ship worldwide by Russian Post. Things in stock are ready to ship in 1-7 working days. Tracking Number Provided Upon Shipment. Shipping within Russia takes 7-10 days. Worldwide shipping takes from 2 weeks up to 1 month. If you have any troubles in tracking or receiving your order, please contact me.
PayPal is the only type of payment accepted. Your items will be shipped only after the payment is cleared.
Returns & exchanges
You are not pleased with items: I take great pride in my work and I want you to be 100% happy with your purchase, so please contact me if you have any questions before your purchase. If you are not satisfied with your items / service for any reason, please contact me with the problem before leaving a feedback.
Returns and exchanges: Are always welcome. Time frame: 2 weeks after you have received the package - items should be shipped back only to me within that time frame, not delivered. The item should be returned in the original condition and packaging.. I will arrange full refund excluding shipping cost once I have received the returned item.
Lost Packages: Package is considered as lost if it doesn't come within 2 month from posting date and tracking info approves that. I will fill in the claim about the lost on my own. While the claim is being proceed, I would resend the same items to you or refund the full amount of order - you choose the best option for you.
All things from our shop are 100% handmade. Each item is unique and unrepeatable. I may try to repeat something for you, but you need to understand that there is always an opportunity, that your order may differ from the original.