I will not be held responsible for postal delays , loss and damage caused by Australia Post once items leave my hands as that is beyond my control .
Buyers are responsible for any customs and import taxes that may apply . I am not responsible for delays due to customs .
The shipping price I charge is included the cost of using Australia Post and all the packaging materials I used to pack your order .
I currently accept payment through PayPal .
Orders will not be accepted without full payment is made .
All sales are final and non-refundable .
Returns & exchanges
Due to the nature of the product , refunds and exchanges are not acceptable .
I don't accept returns, exchanges or cancellations .
All toppers are packaged with the utmost care by using food grade packaging materials and bubble wrap .
Extra great care is taken to ensure you will receive your toppers in the perfect condition .
However , in the case of breakage happens , edible glue is provided for you to glue them back together .
Fondant toppers have a long shelf life .
All fondant toppers are hand sculpted by me , they may slightly varies from the picture shown on my listing .
Store the fondant toppers in a cool dry place away from direct sunlight , moisture and excessive heat to prevent fading .
Never refrigerate or freeze your fondant toppers as it can become sticky due to condensation .
Some fondant sculptures do require supports such as toothpicks , dry spaghetti or in some cases wire is to be used .
Please be aware if toppers are going to be consumption .
I will include a note to indicate you whether toothpicks or other supporters are used in your orders .
Due to the delicate and fragile reasons of the topper , please unwrapping it with extreme care , I recommended a small scissor is used to cut away the tape , bubble wrap and any other packaging materials .
Remove the fondant toppers very gently and carefully to prevent breakage happens .
Please convo me for any custom orders and Thanks again for visiting my shop .