Shipping all orders is 3-5 business days. Shipping is an additional 3-7 days in our country. *Shipping Time can be delayed due to the Holidays and Weather, I can not control the mail once it has been shipped and i am not responsible for USPS!*
Shipping will take 4 to 10 days for Europe and 7-21 days for US, Canada, Australia . However some delays may happen. Please allow up to 30 days for delivery in some cases. If you are worried for the parcel you are welcome to contact me anytime. Mail to countries outside Europe may be inspected by your country's customs, which may cause delays. I don't have any influence on this procedure, and I cannot push on. So please be patient. If you should not have received your purchase within 4 weeks, please contact me! I will send the items at the address stated on Etsy unless you specify a different adress in the message to seller. If you want your gift to be delivered directly to someone else, please write me this information in the Note to seller.
******************************* If you are from the EU and would like to pay through bank transfer, please contact me prior to the purchase to arrange the details. Please take into consideration that a bank transfer could take more days to clear and I cannot ship items until the payment has cleared. Thank you! ******************************* You can use your Credit Card without a PayPal Account: Choose the PayPal Option during checkout. After you submit your order click the "Pay Now" button. Scroll down and you will see the option to pay with a Credit or Debit Card WITHOUT having to sign up for a PayPal account. "
Returns & exchanges
I gladly accept returns and cancellations
Contact me within: 14 days of delivery
Ship items back within: 30 days of delivery
Request a cancellation within: 2 days of purchase
I don't accept exchanges
But please contact me if you have any problems with your order.
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
Custom or personalized orders
Perishable products (like food or flowers)
Intimate items (for health/hygiene reasons)
Conditions of return
Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
Additional return information
All sales are final. Custom made orders are non-returnable. Please contact me with any problems and we will do our best to work out a solution. Your satisfaction is very important to me.
PLEASE BE AWARE: Some products may contain small parts, this can pose a choking hazard. Do not leave small children unattended (or sleeping), while they are wearing our hair accessories.