****PLEASE READ LISTINGS CAREFULLY, BY PURCHASING AN ITEM, YOU AGREE TO THE FOLLOWING TERMS OF THE POLICIES
Items are sent STANDARD, NOT PRIORITY shipping through Canada Post to keep your shipping costs low. This means there may not be tracking of your package.
Please allow ample time for delivery as shipping is from Canada. Delivery tiime varies depending on where you live.
If you would like tracking on your package, please convo prior to purchase to arrange for an adjusted listing.
We are happy to ship Internationally. I generally ship regular airmail through Canada Post. There may be delays in deliveries overseas (up to 6-8 weeks) I ship at three times a week.
****As with most stores, we are not responsible for costs incurred from items returned because items were not picked up at the Post Office, or incorrect address provided or items are not delivered, period.We are also not responsible for delays in delivery caused by CanadaPost, US Postal Services, etc. Items expedited or sent priority or guaranteed 4 days delivery can be held in customs. WE CANNOT WILL NOT GUARANTEE ARRIVAL TIME FOR ANY SHIPMENT****
We require payment prior to shipping.
Pay Pal as method of payment only.
Returns & exchanges
Generally, Sorry, we do not offer refunds
****As with most stores, we are not responsible for costs incurred from items returned because items were not picked up at the Post Office, or incorrect address provided or items are not delivered, period.
We do our best to measure accurately and include as many details to avoid any confusion. Please read descriptions carefully and do not hesitate to contact me prior to purchase if you have any questions.
I am a greenhead and will re-use packaging materials whenever possible. My home is cat friendly, however, my cats do not have access to items. All items are kept in storage away from kitties. As well, my home is smoke-free, although some items I have attained may have come from smoke and animal friendly homes.