We ship all orders within 2-3 working days unless they are made to order products (3-5 working days) We ship tracking shipment domestic and International by registered mail.if you would like insurance please contact us by sending a message. Please consider the possibility of custom duties. if you want to pay for any other additional services please convo us
Returns & exchanges
I gladly accept returns and exchanges
Contact me within: 14 days of delivery
Ship items back within: 21 days of delivery
I don't accept cancellations
But please contact me if you have any problems with your order.
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
Custom or personalized orders
Perishable products (like food or flowers)
Intimate items (for health/hygiene reasons)
Conditions of return
Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
Additional return information
ALL Sales are Final! We will make a few exceptions, if you convo us, and we both come to agreement please allow 15 days for refund (if agreed)
We are not legally responsible for any misuse caused to you or other people by our products. We wouldn't recommend to make bracelets with hollow beads. Be aware that our items are small and/or fragile and not suitable for children. Don’t wash or clean with alchool the metal findings. We are not responsable of the loss of orders caused by the post service of your country. Please contact us if you would like to make a purchase of multiply items We will give a coupon discount for your next purchase and a beautiful gift or free shipping for orders over €220.