Shipping is standard post on free shipping. If you pay for shipping it is USPS Priority Post with the exception of large objects, where I will refund if I overcharge on shipping costs. Normally it is stated if the item is large and what shipping method I will use in the listing.
We accept pay pal, money order or personal check. Payments must be made within 3 days of purchase or purchase will be canceled unless other arrangements are made. A reminder notice will be sent out as we know sometimes there are hiccups in the system. Any cancellations made after 3 days of purchase will be refunded minus a 10% service fee. Checks and Money Orders must clear before item is shipped.
Returns & exchanges
Returns are allowed with permission up to 7 days after receipt and will be for merchandise credit only. All sales are final on SALE items. All sales are final on wholesale prices. Items damaged or lost in shipment will be on a case by case basis. Returns are at the cost of the buyer and will be dealt with on a case by case basis. Written notification will be sent.
I would love to make something specific for you, so if there is a shirt, fabric or textile that you would like to use to make a jacket, please converse with me so that we can make it work for your little pooch. Or, if it is something you are looking for specifically, I would love to try to make something work for you!