I DO NOT OFFER A REFUND FOR LOST OR DAMAGED ORDERS** Please consider adding insurance to your order. **Unless you purchase insurance, your package may be damaged or lost in the postal system and not delivered to you***** I am not responsible for damaged or "lost" packages as I have no control over your order once your package is in the hands of the Postal Service.
A tracking number will be provided with each order. This ONLY tracks the package and shows the last location documented by the Postal Service. This is not insurance and does not guarantee delivery or cover damage.
*TO BE FAIR TO EVERYONE, I DO NOT OFFER STONE RESERVES OR HOLDS. *I DO NOT OFFER CUTTING OF YOUR ROUGH MATERIAL NOR OFFER POLISHING OR FINISHING OF YOUR PREFORMS. *I WILL NOT RECUT A FINISHED CABOCHON. *I AM NOT TAKING CUSTOM ORDERS OR REQUESTS AT THIS TIME, THANK YOU!
NOTE: I require notification within 3 days of delivery date if you wish to return your purchase. RETURNS MUST INCLUDE A TRACKING NUMBER AND INSURANCE. Thank you!