- Question? Contact the seller
Just send us an email we are here Sunday-Thursday Midday to answer questions. However Thursday night, Friday and Saturday we are away from our shop camping and enjoying the Great Pacific Northwest! We will return all messages on Sunday afternoon.
We do all our shipping on Monday and Tuesday to avoid plants sitting in mail facilities over the weekend as much as possible. Orders placed on Monday/Tuesday will ship the following Monday/Tuesday. Sunday Night is our cut off for each ship week. First class shipping- arrives typically 4-5 days after shipping Priority mail shipping- arrives typically 2-3 days after shipping USPS Ground Shipping- arrives typically 10 days after shipping Unfortunately do to products being live, we can not delay orders to different ship weeks.
We do all our shipping by weight, each item is preloaded with their weight so shipping is being calculated correctly on each order regardless of how many or how few items you purchase.
Unfortunately since we deal with live products, we can not delay orders to different ship weeks.
Yes, We are offering Winter Shipping (November- February)! For winter shipping please purchase a heat pack and priority mail. We have both 72 hour and 96 hours heating packs available in our shop. Shipments purchased without heat pack or priority mail will not be replaced or refunded if product is dead or frozen.