I always do my best to send the items within 1-3 working days and send you the tracking number. Keep in mind that purchases are handmade and require time.
In case the delivery time takes longer than you think it should, please contact me, so we can track the package.
WORLDWIDE SHIPPING (All countries):
All items will be shipped with a tracking number. Customers outside Europe may be subject to import duties and taxes. We cannot be held responsible for parcels once they have left Europe. We are not responsible for any charges in relation to customs clearance duties or taxes.
Orders that are not paid within 7 days will be cancelled, but please feel free to reorder once you are ready to purchase.
For the sake of your safety - I recommend payments via PayPal and Etsy Payments.
Returns & exchanges
I gladly accept returns, exchanges, and cancellations
Contact me within: 3 days of delivery
Ship items back within: 14 days of delivery
Request a cancellation within: 1 hour of purchase
Conditions of return
Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
Questions about your order?
Please contact me if you have any problems with your order.
Additional return information
In case the product does not meet your expectations, contact me within ten days since the delivery date. We will agree the easiest possible way for you to get a refund or exchange to another item. For refunds, I must receive the returned item prior to processing.
As the artist, I retain all copyrights of my work and it is not licensed without my explicit permission. I also retain the copyright of the images of my work as displayed on this website and others.