Shipping Responsibility for customs and taxes is on the buyer, please check these before you purchase.
All of our designs are sent by insured DHL mail worldwide for most destination it takes about 10-14 business days to arrive excluding customs delays! It is possible to upgrade to DHL express shipping for $19.99 shipping will be in 3-5 business days! (See the possibility of purchasing express shipping in my shop)
All of our designs are packed in our own design special gift boxes - well protected package strong enough for shipping and pretty enough to use as a gift box
If you wish to have your order shipped to a different address please send us a message. International customer please be aware of custom charges there may be in your country!
Please add to your order your phone number in order to make it easier on the shipping company!
If the package shipping address is different from the address on record reflects on etsy please notify us with while order! Responsibility to display a correct address and up date is on the customer!
Dear customer we accept payment via - Paypal and bank transfers or credit card and personal check
All payments must be cleared before we start making the design you have paid for
If you don't have an Paypal account there you can pay directly through their site by credit card (no registration needed).
We also offer a till 180 day Layaway Plan. It requires 20% down. You can pick weekly, bi-weekly or monthly Payments. The jewel will be ship once it is paid in Full If for any reason the item is not paid in Full by the end of 180 days the Shop keeps the 20% original Down payment as a re-stock fee. The remainder paid will be refunded to the customer immediately
If you have any questions about, please do not hesitate to contact us
Returns & exchanges
I gladly accept returns and exchanges
Contact me within: 14 days of delivery
Ship items back within: 30 days of delivery
I don't accept cancellations
But please contact me if you have any problems with your order.
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
Custom or personalized orders
Perishable products (like food or flowers)
Intimate items (for health/hygiene reasons)
Conditions of return
Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
Additional return information
If you are not satisfied with the item purchased please send us a conversation, within 7 days of receiving, in order to solve the problem we''ll do our best to work out a solution with you.
All our jewelry is carefully checked before sent to customers All the jewellery Come in fancy packaging including a warranty card with details of the jewellery and have 1 year warranty (Does not include damage from the use of jewelry) We are committed to give best service and have a satisfied customer. Your Good feedback is highly appreciated!