This is for all you crafters who make beautiful, creative things with bits of trim and ribbons. I am hoping someone can upcycle the remnants I have left over from making scrunchies for things like scrapbooking, mixed media, doll clothes, and card making.
These remnants vary in length. They are either a polyester or cotton or a blend of the two.
We ship in-stock items within 2 – 4 business days with delivery confirmation. Custom order shipping with be agreed upon at the time of the order.
We use United States Postal Service for most orders. Shipping costs to international customers may be revised if they are significantly MORE than what we have listed for your country or the "Everywhere Else" choice. We will convo the customer first to work out the details. We try to keep the shipping costs as low as possible, while covering most of our costs, including shipping materials and trips to the P.O. Since we treat the shipping charge as a "Shipping and Handling" cost, we do NOT refund any shipping, except in the case of an error. Please consider the shipping charge as part of the cost of the item you are purchasing. Conversely, since we usually buy insurance on orders with 5 or more scrunchies, we sometimes do not collect enough shipping. We do NOT ask the customer to pay additional shipping in these situations.
We accept Pay Pal, Credit Cards, and Money Orders. When you use Pay Pal or Credit Card, please pay when you order. California residents will be charged an additional 8.00% sales tax or the current applicable rate. If you pay by Money Order, your order will not be shipped until the money order is received. Please convo to make arrangements to pay by Money Order. If payment is not received within a week, we may cancel the order.
Custom orders require pre-payment before construction is started. A custom order listing that does not get purchased will only be held for the original customer for 2 days after the customer has been notified that the item is ready for pre-payment. One reminder convo will be sent, then the listing will be de-activated.
Returns & exchanges
We will refund your purchase price less the shipping charges for items returned in good condition with 30 days from the date of purchase, except for specialty custom orders that would most likely not be purchased by anyone else. We cannot be responsible for items ruined by your pet.
Due to the nature of the product and the variety of types of dog fur, there is some flexibility in the sizing, but the fit will be better if you order the size range that includes your dog’s neck measurement.
If an item arrives damaged, please contact us immediately and we will replace it or refund your purchase price, after the item has been shipped back to us. If the same material and trim is no longer available, we will strive to replace the item with something similar.
There is no tracking available for first class international shipping and it is rather expensive. If an item does not arrive to an international customer, we will refund the difference between your total purchase price (including shipping) less our ACTUAL shipping cost. Unfortunately, due to shipping costs, we cannot offer to replace the lost/undelivered item unless the buyer wants to pay the shipping cost for the replacement.
We sometimes use beads, sequins, buttons or similar ornamentation on our collars. Since some dogs are more aggressive chewers than others, it will be mentioned in the description if we have added something that could be a choking hazard. Please supervise your dog's use of our product for its safety.