Most items are shipped within 1-3 business days with USPS.
I do not ship out of the US at this time.
Upgrades are available for Priority mail. Please note that there will be a higher postage fee if you do upgrade.
When I ship an order I follow it until the USPS/tracking number says that it has been delivered. If you didn't receive your order you need to contact me within 5 days plus contact your local post office to collect more info. as to where your package is. I will try to do my best to work with you but if the tracking number says that it was delivered with the address that is linked to your Etsy account.
Please don't leave negative reviews if the package was delivered and either misplaced or stolen. I have no control over that.
Thank you for understanding, I want all of my customers to be happy.
Payment can be made through Paypal or Credit cards. No money orders or checks are accepted at this time.
Returns & exchanges
I gladly accept returns
Contact me within: 7 days of delivery
Ship items back within: 14 days of delivery
I don't accept exchanges or cancellations
But please contact me if you have any problems with your order.
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
Custom or personalized orders
Perishable products (like food or flowers)
Intimate items (for health/hygiene reasons)
Conditions of return
Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
Additional return information
I want you to be happy with your purchase, but returns are only accepted within 7 days. Returns have to be in same condition as when received for a refund minus shipping cost. Please convo me first before returning your purchase.
If you would need a different quantity or size there will be additional costs accordingly just email me with request and I will let you know what the costs will be before you purchase the item/items. Thanks you