Items are shipped via USPS first class or priority mail. Most items will ship in 1-2 days after receipt of payment. If a delay is anticipated, I will let you know. If a rush order is needed, please convo me prior to purchase and I will let you know if this is possible, and if there is an additional charge.
Once the order has shipped, I will send you a shipping notification with a tracking number.
If you would like to insure your item, please convo me prior to placing your order and I will send an invoice with upgraded shipping. Insurance is optional but recommended. I cannot be held responsible for packages lost by the USPS.
Please note that I often reuse my packaging to be kinder to the environment as well as keep costs low.
*Local customers may arrange for pickup. Please contact me prior to purchasing and I will create a custom listing for you without shipping charges.
I accept all forms of payment available through Direct Checkout. If paying by a money order, please make it payable to Kristin Paquelet. Should you choose to pay via money order, I will allow enough time for the postal service to deliver payment before cancelling the order; however, your order will not be shipped until I have received your payment.
Please ensure the address you use for PayPal checkout is the address your purchase should ship to.
All items sold on Etsy are priced in U.S. dollars.
Returns & exchanges
I gladly accept returns and exchanges
Contact me within: 7 days of delivery
Ship items back within: 14 days of delivery
I don't accept cancellations
But please contact me if you have any problems with your order.
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
Custom or personalized orders
Perishable products (like food or flowers)
Intimate items (for health/hygiene reasons)
Items on sale
Conditions of return
Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
Additional return information
I want you to be completely satisfied with your purchase. If you wish to return items, please contact me within 7 days of receipt of purchase. Returns must be shipped within 14 days of receipt at your own expense. All returns must be in original condition. I will refund your purchase price less shipping fees and a small restocking fee (to cover my expenses).
All items come from a clean smoke-free environment.