September-May Please allow 6-8weeks for delivery of knives.
June, July and August I can usually accommodate 2-4 weeks.
I use the United States Postal Service and ship out my products on Fridays. I also use insurance on most of my products. You will receive confirmation after shipping products.
I do ship international!
Once the knife or item is shipped it is then the buyers responsibility to handle and research any issues if the item is not delivered. They must call or investigate by using your tracking number with United States Postal Service. Please to do ask me to track down your package or find out why it was not delivered.
paypal and credit cards
Returns & exchanges
I don't accept returns, exchanges, or cancellations
But please contact me if you have any problems with your order.
Additional return information
Because all of Knives are custom order, returns or refunds are not accepted. The reason for this is because it is impossible for me to know how you used the knife and why it is broken or malfunctioned. It also was a custom made knife made specifically for one person and cannot be resold to someone else.
Sorry no refunds or returns on any knives
Joe Billabong Blades
When you agree to purchase a knife from BillaBong Blades you are taking full and all responsibility for how that knife is used. You must be 18 years of age to purchase any knives from BillaBong Blades. The purchaser also understands that all local and state carry laws apply. If you or anyone is injured using a knife from BillaBong Blades the purchaser(that's you) assumes all responsibility and BillaBong Blades assumes none(absolutely zero)of the responsibility which includes any and all criminal/ civil laws suits of any kind...shape or form and in any state or country.
In a custom order when the custom order invoice is payed you will be put on the custom order list. Without payment in full your order will not be put in the custom order list and you will loose your position