In stock orders ship within 3 business days. I ship all items via USPS. Typically packages under 14 ounces are sent First Class. Over 14 ounces are shipped Priority Class. Shipments within the USA will include delivery/confirmation tracking. You can see that tracking through your "Purchase" history, as soon as the shipping label is printed.
I am happy to ship internationally and use International First Class whenever possible. If you are outside the US please check out all your items in a single order (although I am happy to ship multiple orders to you as well). Please don't hesitate to ask should you have any questions.
All customs charges are the buyers responsibility.
I am happy to accept payment via Paypal and Etsy Direct Checkout. No e-checks please.
Returns & exchanges
I gladly accept returns and exchanges
Contact me within: 14 days of delivery
Ship items back within: 30 days of delivery
I don't accept cancellations
But please contact me if you have any problems with your order.
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
Custom or personalized orders
Perishable products (like food or flowers)
Intimate items (for health/hygiene reasons)
Conditions of return
Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
Additional return information
I am happy to issue a full refund or exchange provided I am contacted within 30 days from date of purchase. All returns must be unaltered from the condition in which they were shipped.
We share our home with two dogs. They could not be less interested in my work and always seem to make themselves scarce when I go to work in the studio.
They have big attitudes when it comes to chasing squirrels but lack any rigor when it comes to dyeing yarn.