We ship FREE UPS to lower 48 ground with a 1-2 business day lead time. If you need an item faster feel free to visit our website for expedited shipping costs originalgranitebracket.com Note: bulk orders of more than 20 brackets contact us for lead time. NOTE: If you are Alaska and Hawaii and your order cannot ship in a USPS Priority Mail box we will contact you to pay the shipping charges.
Payment due upon purchase. We use PayPal. Or use our website http://originalgranitebracket.com/
Returns & exchanges
I gladly accept returns
Contact me within: 3 days of delivery
Ship items back within: 45 days of delivery
I don't accept exchanges or cancellations
But please contact me if you have any problems with your order.
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
Custom or personalized orders
Perishable products (like food or flowers)
Intimate items (for health/hygiene reasons)
Conditions of return
Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
Additional return information
We do have a refund policy but you will need to contact us for a RA# and instructions. You pay to ship the returned item with no restocking fee. There are no returns on orders that are made special or custom in any way; this includes lengths we do not carry and special holes. There is a 45 day return policy.
Have a question? Our family has been in this industry for years. We owned a Kitchen and Bath Design Center and have owned a granite fabrication and installation business; plus been in construction of over 35 years. That is why we designed these brackets. All other steel brackets on the market are not strong enough. Ours are the strongest and the original! We have been imitated but not duplicated. We are here to help.