All orders will be shipped within 1- 3 business days of your order using First-Class from the USPS. For international orders I use First-Class International Mail.
I use Etsy shipping labels which automatically generate the shipping address you provide. Please understand that I can’t be responsible for wrong addresses or postal delays. Please make sure your address is correct! You will receive an email with shipping confirmation.
INTERNATIONAL CUSTOMERS International orders can take several weeks once your order is shipped. I cannot promise delivery by any date as there are too many variables out of my control. All I can promise is that I will ship within 1-3 business days and you will get confirmation of shipping. International customers are responsible for their own duty taxes and customs charges that may arise.
Creandoparati. accepts payment through Etsy Direct Checkout, Etsy gift cards and Paypal
Returns & exchanges
Refundable only if a defect in product and can not be used in the way intended for chocolate, isomalt, fondant or gumpaste. I'll pay return shipping if defective only and this must happen no later than 2 days from delivery confirmation to you. If an item is lost in the mail and I can confirm with tracking that it was never received then I will of course gladly make another and ship again.
Please feel free to contact me with any questions. I would love taking a custom order from you! All items are made in a smoke-free, pet-free home.