ITEM: 100% Natural, Freeform TURKISH PURPLE JADE Cabochon
DRILLING: Not offered
Please read all policies below and on the home page and ask all questions prior to purchasing. Thank you!
*WE DO NOT OFFER A REFUND FOR LOST OR DAMAGED ITEMS*
PLEASE SEE THE HOME PAGE FOR INSURANCE OPTIONS. You may add insurance to your order. It will process just like a regular cab purchase and be reflected on your invoice.
*Unless you purchase insurance, your package may be damaged or lost in the postal system and not delivered to you* We are not responsible for damaged or "lost" packages as we have no control over your order once your package is mailed.
*TRACKING NUMBER* A tracking number will be provided with every order. This ONLY tracks the package and shows the last location documented by the Postal Service. This is not insurance and does not guarantee delivery or cover damage.
*ANSWERS TO FREQUENTLY ASKED QUESTIONS*
We are not taking requests or custom orders at this time.
We will not hold or reserve a stone. It is not fair to other buyers.
We will not cut or polish your rough. We only cut and polish rough we personally purchase and do not take custom orders or requests.
We will not recut a finished cabochon listed on this site.
*RETURNS* We require notification within 3 days of delivery date if you wish to return your purchase. Please include the reason you wish to return your stone(s) and we will provide the correct return address which is not the PO Box. RETURNS MUST INCLUDE A TRACKING NUMBER AND INSURANCE. We can't refund you if we don't receive the stone. Thank you!
26mm=1.02". The dime in the photo measures approx. 18mm.
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Shipping & policies
We use USPS and usually ship within one buisness day. You will be given a tracking number with each order. Please note that this is not insurance nor a promise of delivery. It only shows proof of mailing and only identifies the last known location in the postal system. Please add insurance for extra peace of mind. We do not offer refunds for lost or damaged packages if you choose not to insure your order. Thank you for understanding that we have no control over what happens to your order once it is mailed.
We accept PayPal, Amazon and most major credit cards. Phone payments are accepted with your credit card. Contact me through the store link to make a phone payment.
Sorry, we do not accept personal or buisness checks or money orders.
Returns & exchanges
IF YOU NEED TO CANCEL AN ITEM OR AN ORDER, YOU MUST DO SO BEFORE YOUR ORDER IS SHIPPED. WE CANNOT RETRIEVE A MAILED PACKAGE.
Refunds are made on a case by case basis. Our low pricing doesn't allow us to issue refunds for general reasons. PLEASE SEE RETURN POLICY.
Refunds will not be issued for reasons such as wrong size or wrong color. Size is clearly listed and monitors vary.
We cannot issue a refund if you choose not to have insurance and your stone arrives damaged.
*Returns must include a tracking number and insurance. We cannot refund you if we do not receive your order. *
Shipping costs are never refundable.
RETURNS: If you wish to return an item, you must contact us within 3 days of your delivery confirmation date. Do not ship your item back until you receive authorization from us. Without authorization, refunds will not be given and you will have to pay for shipping if you want your stones returned back to you. No exceptions.