Whenever possible, I use clean, recycled boxes and shipping materials!
I normally use USPS Priority and First Class Mail.
I do combine shipping, please “convo” or email me for a shipping quote for multiple items or for a revised shipping amount for purchases already made and paid for.
I try to ship the next business day after receiving payment but will let you know if that is not possible.
For your convenience, I accept all forms of Paypal payments as well as personal checks and money orders (US funds only). If personal check is your chosen method of payment, the item will be held until the check clears the bank (usually only about 3 days from the time I receive payment).
If you need instructions on how to complete your purchase please see here: http://www.etsy.com/help_guide_checkout.php
Returns & exchanges
I gladly accept returns
Contact me within: 14 days of delivery
Ship items back within: 30 days of delivery
I don't accept exchanges or cancellations
But please contact me if you have any problems with your order.
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
Custom or personalized orders
Perishable products (like food or flowers)
Intimate items (for health/hygiene reasons)
Items on sale
Conditions of return
Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
Additional return information
If you are unhappy with your purchase, feel free to return the item for a refund of the cost for the item plus the shipping amount you were charged. Return shipping is your responsibility and that amount will not be refunded. There are, however, NO RETURNS ON CUSTOM WORK. Please keep this in mind when you custom order items.
I am happy to create custom orders, send me a convo or email and we can work together to create something you'll love! I charge 1/2 down at the time of the order and the remaining amount once your item is done and I am ready to ship.