Once your payment is received, your jewellery will be shipped within 1 to 3 business days.
PayPal is a secure online payment system that accepts all major credit cards. You can pay by credit card through Paypal without having a Paypal account. Click on "Don't have a paypal account ?" and follow the instructions. Payment must be made within 3 days of ordering
Returns & exchanges
Delmaestro by Camilla hopes you love the items you have purchased. If for any reason you decide the item isn’t for you, you have 14 days to exchange it. The purchased item must be unworn, in its original condition and packaging with the receipt. We regret that Made to Order, personalised items and pierced earrings cannot be returned or exchanged. Should you require a gift receipt please ask for one at the time of purchase.
All return postage is to be paid for by the sender. We will not reimburse return postage.
Sale items are non-exchangeable, non-returnable.
Please note that earrings are sent out in sealed plastic pouches. They must remain intact, in the unbroken pouches and original packaging if you wish to return them.
THIS POLICY DOES NOT AFFECT YOUR STATUTORY RIGHTS RELATING TO FAULTY OR MISDESCRIBED GOODS OR YOUR RIGHT TO CANCEL ORDERS UNDER THE CONSUMER PROTECTION (DISTANCE SELLING) REGULATIONS, FURTHER DETAILS OF WHICH ARE AVAILABLE FROM THE LOCAL TRADING STANDARD DEPARTMENT OR CITIZENS ADVICE BUREAU
All items purchased will be posted out within 5 working days, we do not ship items on weekends. If you are returning an item we must have the item back within 14 days. Please note, personalised items, Made to Order and pierced earrings are non-exchangeable, non-returnable.