I will try my hardest to ship your item(s) within 24 hours of confirmed (fully paid) purchase excluding weekends and holidays (I do enjoy time with my family and friends).
I ship most items with the US Postal Service First Class Mail.
*CatsJewelsNSupplies is NOT responsible for damage done to items or lost items by the postal service en route to you. If you want to insure your package against damage or loss, please let me know.*
As of right now, I am only shipping within the continental united states.
I gladly accept Debit and Credit cards through Etsy. I also accept Etsy gift certificates, which are accepted through Etsy checkout.
I am happy to accept money orders and personal checks. There will be a 10 day waiting period for personal checks to post before I am able to ship items out.
Payment is due within five days of purchase.
If checks do not clear, I reserve the right to cancel the order and re-post the item. However, If you can pay with a different method, please convo me within 1 day of notification of non-sufficient funds.
Returns & exchanges
If there is anything wrong with your purchase, I want to make it right!
Refunds are offered within one week (7 days) of receiving purchase. Please ship item back to me, (you will be responsible for return shipping) and I will refund your purchase price when I receive the returned item. Merchandise must be in original condition. Original shipping fees will not be refunded.
I love doing custom work. Please email me at email@example.com or convo me with any ideas, or if you would like to brainstorm together! Custom work is a delight to me, and I tend to work especially hard on getting the item(s) right. Please allow minimally 3-5 days for me to work on your custom item(s) after your purchase(s) is confirmed.
If your purchase is a gift, I am happy to send your item directly to the gift recipient with a hand written note. Please include this information during checkout in the "note to CatsJewelsNSupplies" box on the order page, including shipping address and desired message to be sent to gift recipient.
Your item(s) will be shipped in a reusable gift box wrapped in raffia unless otherwise stated in item description.