Your files will be available to download once payment is confirmed. Here's how.
Returns & exchanges
-When purchasing a pattern, there will be no refund. Patterns are now downloadable. -When purchasing a finished product, or supply: refunds, or exchanges, will be made on a case to case basis for the first 2 weeks after the item is purchased. The purchase price, minus shipping fee and a 10% restocking fee, will be removed from the amount that the customer has paid for the item. Buyer will be responsible to return the item at their expense, and will pay for insurance for said item. If the item does not arrive in 100% condition, no refund will be given. When the item does arrive back, in 100% condition, the refund will be issued within 24 - 48 hours.
I do want my customers to be happy customers. If you do have an issue with a pattern, or another item, purchased from me, please let me know and we will see what we can arrange for you to be happy. :)