some patterns are available for instant download. As soon as your payment is processed you will be sent an email with a link to your patterns. If you ever need to download them again, you can download them from your receipt in the "Your Purchases" section on Etsy after you log in.
there are patterns that are sent via e-mail to your e-mail account. the pattern is sent up to 24 hours from the payment. once the pattern is sent to you I will update it on the Etsy website.
please take into consideration that sometimes emails can get to your spam box.
all orders are shipped via registered insured air mail.
Custom maid orders will be shipped within 7 business days, after payment notification and receiving your color choices.
Israeli business days are Sunday-Thursday not including special holydays.
Your items will ship in a secure bubble envelop or a box – depending on the size of the order. If you are purchasing a kit as a gift we can add a gift bag and a card –please let us know if it is a gift.
Please keep in mind that any Customs fees or taxes imposed by Customs for an order are separate from the shipping charges, and are not the responsibility of beading with beads.
Customs fees and taxes will vary, and we recommend that you contact your local Customs office should you have any questions or concerns about these fees.
we accepet PayPal only. If you do not have a PayPal account you can order by credit card through PayPal: choose the PayPal option during checkout, submit your order and "pay now"- scroll down and choose the option "credit or debit card". You don't need to sign up as a PayPal user.
Returns & exchanges
BEADING PATTERN REFUND POLICY:
Tutorial transaction becomes final once the PDF file is downloaded by the buyer (or e-mailed to the buyer), and there will be no refund or exchange.
CUSTOM MADE BEADING KITS REFUND POLICY:
Beading kits transaction becomes final once the kits are shipped.
If the order hasn't shipped yet we will refund you fully – please contact us as soon as possible and take into consideration that we prepare the kit especially for you and we wish to know as soon as possible so that we don't work in vain.
Do not hesitate to contact me if you have any question