***THIS LISTING IS RESERVED FOR MY LANYARD CUSTOMERS*** If you are not a past or present lanyard customer looking for replacement/backup eyeglass grips, please note that I will cancel your order. I want to offer these at a reasonable price for my customers who need them, so they have been priced at a slight loss for my customers' benefit only. Thank you! :) Ann Louise
✦✦Extra Pair of Eyeglass Grips✦✦ Most eyeglass chains in this shop use small jumprings to attach the eyeglass grips to the rest of the chain, so if you have some tiny tools to twist the jumprings open and closed (as shown in the last photo), you can switch out your own grips when needed. Personally I've never had a pair of grips wear out, but I get frequent requests for extra grips, so I just want to be sure any lanyard customers who want them can get them.
The second photo of this listing shows the available colors, and please note that the "dark silver" finish is appropriate for both Vintage Silver finishes as well as Gunmetal finishes. Some eyeglass chains in this shop use custom grips rather than the coiled pattern grips offered in this listing. If you want extra custom grips instead of these coiled grips, please just send me a convo, and I will create a private listing for you.
╚►Production Time◄╝ When ordered separately, this item will ship out the following business day if an order is placed before 7:00 pm central time. If this item is part of a lanyard order, please refer to the Shipping section of my policies at https://www.etsy.com/shop/AnnLouiseStudio/policy for the Current Production Time of your made to order lanyard. It's usually really fast (like one business day!).
╚►Shipping◄╝ Orders are shipped via USPS First Class Mail unless an upgrade option is selected during checkout. Shipping time for First Class Mail averages 3-5 business days. Once your order has shipped a tracking number will be emailed for your reference. Please read my shop policies at https://www.etsy.com/shop/AnnLouiseStudio/policy for more information about shipping and upgrades.
As always, don't hesitate to convo me with any questions, and thank you so much for visiting Ann Louise Studio!
╚►I am currently able to produce orders within one business day of order receipt, and orders will ship on the following business day after production. Business days are Monday through Friday excluding USPS holidays. For example, orders received on Friday will be produced on Monday and shipped on Tuesday.◄╝
If you make any special requests with your order, I may require further clarification or be unable to accommodate a request. I will reach out to you right away to communicate such issues, but please note this may delay your order production time.
Orders are shipped via USPS First Class Mail and, shipping time is typically 3-5 business days*. Once your order has shipped you will receive a tracking number for your reference. Since tracking information is occasionally not updated until after delivery, please refer to your shipment confirmation email for the mailing date. Please note that all orders include delivery confirmation, and I cannot be responsible for lost packages that have been "delivered" by USPS. You'll want to be sure your address information is correct to avoid any such issues (incorrect address information and postal forwarding instructions often result in packages being delivered to the wrong location). You may track your package at http://www.usps.com or from your Etsy account.
*For orders that are not delivered within 21 business days, USPS will consider them lost, but prior to that time frame, they will consider orders to be in transit and not attempt further tracking.
Shipping upgrades are available at checkout. Priority Mail is available for an additional $6 per shipment and typically takes 2-3 business days, although the Post Office does not guarantee this time frame. Priority Mail Express on the other hand is delivered within 2 business days (often overnight) and the delivery time is guaranteed through a rebate of $21 if the package arrives late (Priority Mail Express is available for an additional $21 per shipment).
I accept payment via all Etsy Direct Checkout options including: ~Credit cards ~Debit/bank cards ~PayPal ~Etsy gift cards ~Apple Pay
Ann Louise Studio is a Nebraska-based business, and I collect sales tax for all purchases shipped within the State of Nebraska.
Returns & exchanges
**Please note that shipping charges are not refundable, and items returned as part of a "free shipping" sale will incur a $2 fee per item (e.g. if you return a $20 item that shipped for free, your refund total will be $18).
I accept returns of orders when I'm notified within the first 15 days of your order receipt, and the returnable item is delivered to me within 30 days of your order receipt. The item must be returned in new and unused condition in its original packaging. Please contact me prior to returning an item, so I can credit the correct order (and confirm the item is returnable). The customer is responsible for returned product in transit (FOB Destination), so it's a good idea to go with something like First Class Mail since tracking is included.
To make an exchange, you will still need to return the original item as described above, and then simply reorder the new item as if you were placing a new order.
If you have any unusual issues with your order, please send me a convo to get a resolution that is most appropriate for your specific situation...I don't want to set policies that attempt to cover every potential circumstance since circumstances are often unique and require more personal attention. :)