Dear [A.S] Fans,
We will be closed for a short period for the Christmas period. We'll be back soon! ALL ORDERS HAVE BEEN POSTED. If you have any questions please ask. We can still be private messaged via etsy and FB.
SALE Destash / Old stock - Strawberry Necklace - MUST GO!
ORDERS - If you have any specific packaging requirements let us know and we can help! Once an order has been completed please don't forget to fill out our feedback form on Etsy! We love to hear from you.
DELIVERY - Once payment has been received we will ship goods within 3-5 working days first class Royal Mail for UK orders, or standard airmail for overseas orders. If you require a tracking number or shipping alternative please let us know BEFORE purchase. We ship to UK, USA and Europe. Please see individual listings for prices. We recommend up to 21 days for delivery, but in most cases orders arrive much, much sooner.
We accept payment via paypal.
Payments MUST be made within 3 days of checkout or it will result in your order being cancelled. If you need more time or instructions on how to make a payment please message us!
Don't forget Paypal can also use credit and debit cards!
Returns & exchanges
I gladly accept returns and exchanges
Contact me within: 14 days of delivery
Ship items back within: 30 days of delivery
I don't accept cancellations
But please contact me if you have any problems with your order.
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
Custom or personalized orders
Perishable products (like food or flowers)
Intimate items (for health/hygiene reasons)
Items on sale
Conditions of return
Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
Additional return information
REFUNDS - Please contact us straight away if there is an issue with your order/item so we can rectify the problem. We do our best to carefully list each product with sizing, materials used and other features. Most of our items are handmade in small batches so small discrepancies may be visible. REFUNDS FOR FAULTY GOODS MUST BE MADE WITHIN 18 DAYS OF PURCHASE. If you are seeking a refund after this time period you will not be refunded
IF YOUR ITEM HAS NOT ARRIVED - Please let us know ASAP so we rectify the problem. We recommend a maximum of 28 days before issuing a refund for a lost parcel. Lost orders will be refunded instantly but we can not refund the shipping costs.
Customer satisfaction is very important to us and we'd love the chance to answer any questions you may have.
JEWELLERY CARE - To keep your jewellery and accessories looking wonderful keep all items away from liquids, direct sunlight, strong perfumes, small children and animals. We make our accessories from all sorts of materials, and many have small parts. Please wear with care. To clean your jewellery wipe with a dry cloth and store safely.