1. I ship to most countries and regions from China via Registered Airmail. Usually delivery takes about 3~5 weeks to most international destinations. A tracking number will be offered after shipment.
2. I also can ship items via Express shipping as buyer's requirement, but the shipping fees would be much higher.
3. All items will be shipped to the address listed in the order invoice. If you want to change the address, please contact me after payment cleared.
4. I may not send your product on Sunday or during official holidays in China.
5. You may have to pay import tax, customs duty. But generally you don't need to pay because I send package as small gift with a lower value declared.
6. I will not be liable for packages refused or held by customs for delivery. If your order is returned to me due to wrong address, refusal to pay customs fee, refusal to accept order, I will subtract shipping fee and costs and then I will refund your remaining money back to you. If the product(s) is seized by customs there will be no credit processed for the product(s).
7. If carrier cannot find you on your address, they will wait a few days and then your product will return back to me. If you want me to send again, the new expenses will be added.
Returns & exchanges
1. If you don't like the items when you receive the parcel, just feel free to contact me. All questions will be replied within 24 hours. I will arrange the replacement or give you the refund. But you would be responsible for the returning shipping fees.
2. Please send email to me before you return the product. I want to be informed to fasten the process.
3. You should return the product as the received form. Product packing must be same, original. I don't accept the products if it is impossible to sell again.
4. After I receive the product back, in 3 days I will refund your money.
Customer service is of the utmost importance to me. Thanks for stopping by~