The patterns are available for Instant download once payment is confirmed.
Your crochet order will be carefully packed and shipped after the payment is received. Usually this is within 1-3 business days. Custom orders will be ready to ship within two-four weeks.
I sent small packages which fit through the mailbox without a track and trace code. If you prefer shipment with tracking please contact me before ordering. Big packages will always be sent with a track and trace code.
The buyer is responsible for any and all customs and duties.
I am not responsible for lost or damaged items
I accept Direct Checkout, credit/debit cards, iDEAL, SOFORT and Etsy Gift cards.
Returns & exchanges
I gladly accept returns and exchanges
Contact me within: 14 days of delivery
Ship items back within: 30 days of delivery
I don't accept cancellations
But please contact me if you have any problems with your order.
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
Custom or personalized orders
Perishable products (like food or flowers)
Intimate items (for health/hygiene reasons)
Conditions of return
Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
Additional return information
Due to the nature of the product, patterns cannot be returned. All sales are final!
Custom made orders are NOT able to be retourned. If you are not satisfied with the purchased product, contact me within 7 days of receiving the package. The shipping costs will not be refunded.
All rights reserved . My patterns may not be redistributed or copied in any way. You are welcome to sell what you make using my patterns. I would appreciate it if you give credit to me as designer for the pattern. If you sell them online, please link back to my shop.