Insulated Shipping Add-On's

(1)
$3.00+
Free shipping
$3.00+
In stock
Ships next business day
Arrives from the United States
Returns accepted
See this seller's return policy

Item details

We now offer gel ice packs to help keep your items from melting during transit.

PLEASE NOTE: This is an add-on for purchasing of other goods and must be added to an order or added to an original order before it is set to ship.

We offer this in three sizes:

Small (2 gel ice packs) for orders of 1-2 dozen cookies or small batches of chocolate items.
Medium (4 gel ice packs) for orders of 3-4 dozen cookies or medium batches of chocolate items.
Large (6 gel ice packs) for orders of 5 or more dozen cookies or large batches of chocolate items.

WE CURRENTLY ONLY SHIP ITEMS MON - WED VIA PRIORITY MAIL/FEDEX TO ENSURE NO ITEMS ARE LEFT OVER THE WEEKEND INSIDE SHIPPING HUBS TO HELP PREVENT ITEMS FROM MELTING. Please note high heat temperatures can affect chocolate items during the shipping process so with this in mind, we offer insulated shipping for our items for a small additional price. The charge for insulation/ice packs is listed in our shop under a separate listing. We want to assure your items arrive without being melted!

We offer customized chocolate suckers to go along with your chocolate covered cookies as well as mini chocolate covered cookies. A Cookie Sampler Box is also available for purchasing for sampling some of our most popular cookie flavor combinations!

Gift certificates, anonymous cookie gifts and more are available on our website at www.thecoveredcookie.com!


------------------------------------------------DISCLAIMER------------------------------------------------------
We DO NOT claim ownership over said characters or images used on our edible image sheets/cookie toppers. Each said character or image belongs to their respective copyright holders. We have only purchased commercial rights to use said character or image on our cookies. We DO NOT sell the characters or images. For purchasing commercial rights to use these said characters or images, you must contact the copyright owner of said images. THEY CANNOT BE RESOLD FOR ANY REASON. Please contact us if you have any questions.

Gel Ice Pack Add-On Link:

https://www.etsystudio.com/listing/529765578/insulated-shipping-add-ons?ga_search_query=ice&ref=shop_items_search_1


FAQs

We do offer discounts on larger orders of 4 or more dozen cookies. Please inquire if you are interested in a large order to see what kind of discount we can offer you. Large orders of cookies are 4+ dozen ordered at once or of the like.

We are typically available from 8 AM CST to 5 PM CST Monday through Friday for answering any questions you may have and our actual physical shop is open from 10 AM CST to 5 PM CST Tuesday through Saturday. In some instances, we can answer Etsy questions later in the day (as we know we are not all on CST) but, we offer no guarantees on this. If you are wanting a rush order (meaning to ship out in the next 48 hours), please contact us right away at sales@thecoveredcookie.com before ordering to ensure this can be done and type 'RUSH ORDER" in the subject line of your email.

Yes, are edible images are vegan-friendly and gluten free! We have verified this information with our edible image paper vendor as well as other sources. We have been told that Oreo's are considered Vegan as well :)

We will try our absolute best to print whatever you want on cookies, but we will not print any porn/sexual images, drug paraphernalia and/or anything we deem inappropriate. If you are unsure whether your desired image can be printed on a cookie, please don't hesitate to ask us before placing an order. If you are sending us a design, please make sure you have the legal consent to share/use it.

Yes, we will be happy to work with you on a custom order. A high majority of our orders are indeed custom orders for our customers!

We gladly now offer insulated wrapping along with gel ice packs for your convenience for a small additional fee. Shipping is done via priority mail USPS (2-3 day shipping times approximately) to help ensure our items arrive non-melted. We do advise that on your delivery day, someone to be there to accept the package as packages left outside or in mail boxes, will not be able to withstand high temperatures. FedEx shipping is also available, but using ice packs to ship with them is also recommended.

We purchase our chocolates in bulk from only from the best chocolate suppliers in either white chocolate, milk chocolate or dark chocolate. If a certain color chocolate is desired, it is colored/tinted to the customer's preference using FDA-approved chocolate coloring. Additionally, we add our own flavorings to chocolate if a customer has ordered flavored items.

Well, making cookies can either be a complex process or a simple one. If you go the simple route, use chocolate melts in the microwave, pour in mold and be done.... You get what you pay for sadly. Yuck! We, however, do not go that route. We have ACTUAL tempering machines (meaning we don't melt our chocolate in the microwave) which we use to get our chocolate to the perfect stage of temperament. Only the freshest cookies are used and are always paired with the perfect tempered chocolate with the finest cookie giving you get a superbly tasting treat :)

I actually had someone ask me this question and the answer is YES! We have commercial chocolate making equipment that most sellers do not have. It takes more than just a few plastic molds to make the perfect treat! We have over 50 METAL (not plastic) cookie molds, commercial panning machine, 3 commercial tempering machines, quality chocolates shipped in from chocolate suppliers, high-grade premium frosting sheets (not the cheap ones from Wal-Mart/Hobby Lobby), higher end shipping packaging/boxing to prevent damage, and more. We take the time and effort to ensure your treats are made perfect!

We usually ship via USPS Priority Mail unless otherwise noted. Severe weather, holiday's, etc. can change delivery windows so, please keep this in mind. Once the package leaves our shop, we are not responsible for how fast your items arrive, mishandling by USPS, packages being lost during transit, stolen from your mailbox, etc. You can upgrade your shipping to FedEx or UPS at request. We will make a custom listing for you if you choose this shipping alternative.

We do offer discounts on larger orders of 4 or more dozen cookies. Please inquire if you are interested in a large order to see what kind of discount we can offer you. Large orders of cookies are 4+ dozen ordered at once or of the like.

We are typically available from 8 AM CST to 5 PM CST Monday through Friday for answering any questions you may have and our actual physical shop is open from 10 AM CST to 5 PM CST Tuesday through Saturday. In some instances, we can answer Etsy questions later in the day (as we know we are not all on CST) but, we offer no guarantees on this. If you are wanting a rush order (meaning to ship out in the next 48 hours), please contact us right away at sales@thecoveredcookie.com before ordering to ensure this can be done and type 'RUSH ORDER" in the subject line of your email.

Yes, are edible images are vegan-friendly and gluten free! We have verified this information with our edible image paper vendor as well as other sources. We have been told that Oreo's are considered Vegan as well :)

We will try our absolute best to print whatever you want on cookies, but we will not print any porn/sexual images, drug paraphernalia and/or anything we deem inappropriate. If you are unsure whether your desired image can be printed on a cookie, please don't hesitate to ask us before placing an order. If you are sending us a design, please make sure you have the legal consent to share/use it.

Yes, we will be happy to work with you on a custom order. A high majority of our orders are indeed custom orders for our customers!

We gladly now offer insulated wrapping along with gel ice packs for your convenience for a small additional fee. Shipping is done via priority mail USPS (2-3 day shipping times approximately) to help ensure our items arrive non-melted. We do advise that on your delivery day, someone to be there to accept the package as packages left outside or in mail boxes, will not be able to withstand high temperatures. FedEx shipping is also available, but using ice packs to ship with them is also recommended.

We purchase our chocolates in bulk from only from the best chocolate suppliers in either white chocolate, milk chocolate or dark chocolate. If a certain color chocolate is desired, it is colored/tinted to the customer's preference using FDA-approved chocolate coloring. Additionally, we add our own flavorings to chocolate if a customer has ordered flavored items.

Well, making cookies can either be a complex process or a simple one. If you go the simple route, use chocolate melts in the microwave, pour in mold and be done.... You get what you pay for sadly. Yuck! We, however, do not go that route. We have ACTUAL tempering machines (meaning we don't melt our chocolate in the microwave) which we use to get our chocolate to the perfect stage of temperament. Only the freshest cookies are used and are always paired with the perfect tempered chocolate with the finest cookie giving you get a superbly tasting treat :)

I actually had someone ask me this question and the answer is YES! We have commercial chocolate making equipment that most sellers do not have. It takes more than just a few plastic molds to make the perfect treat! We have over 50 METAL (not plastic) cookie molds, commercial panning machine, 3 commercial tempering machines, quality chocolates shipped in from chocolate suppliers, high-grade premium frosting sheets (not the cheap ones from Wal-Mart/Hobby Lobby), higher end shipping packaging/boxing to prevent damage, and more. We take the time and effort to ensure your treats are made perfect!

We usually ship via USPS Priority Mail unless otherwise noted. Severe weather, holiday's, etc. can change delivery windows so, please keep this in mind. Once the package leaves our shop, we are not responsible for how fast your items arrive, mishandling by USPS, packages being lost during transit, stolen from your mailbox, etc. You can upgrade your shipping to FedEx or UPS at request. We will make a custom listing for you if you choose this shipping alternative.


Reviews
Average review
(1)
Jun 7, 2018 by Katie Herrmann

Shipping & policies
Ships next business day
Arrives from the United States
Estimated Shipping
Shipping to
Zip or postal code
Customs and import taxes
Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.

Payments
Secure options
Etsy Studio keeps your payment information secure. Etsy Studio shops never receive your credit card information.

Returns & exchanges
I gladly accept returns
Contact me within: 3 days of delivery
Ship items back within: 7 days of delivery
I don't accept exchanges or cancellations
But please contact me if you have any problems with your order.
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
  • Custom or personalized orders
  • Perishable products (like food or flowers)
Conditions of return
Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.