You will receive 5 meters(16.4 feet) gunmetal finish faceted 1.2mm ball chain
faceted gunmetal chain has this shiny look, makes great necklaces
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Shipping & policies
We understand customers want to get the items as soon as possible so here is what we gurantee:
WE SHIP ALL ORDERS THE NEXT BUSINESS DAY WHEN THE PAYMENT IS RECEIVED/CLEARED.(That's all payments received before 8pm eastern time)
your package will be marked 'shipped' once we shipped the item.
SPECIAL NOTE:PLEASE LEAVE ALL MESSAGES THROUGH CONVERSATION, PLEASE DON'T LEAVE US MESSAGES IN THE ORDER AS IT WILL NOT SHOW IN PAYPAL TRANSACTION.
We only accept paypal payment.
We only like serious customers. Please don't confirm order unless you want to buy it.
Returns & exchanges
If you find there is damaged or missing items in your package, please inform us immediately. We will be glad to offer you full refund or exchange.
FREQUENTLY ASKED QUESTIONS
Question:I just made the payment, when are you going to ship them out?
Answer: We ship out the orders the next business day when the payment is received, it will take about 5-12 business days to arrive to destination
Question: My status is showing 'not shipped', did you ship my item?
Answer: Due to the high amount of parcels we have to pack each day, we will not inform individually or mark as 'shipped' on etsy, we always send out the parcel the next business day when the payment is received/cleared.
Question:I just left positive feedback for you, can you leave me feedback?
Answer: In the past, we had few customers were upset leaving them feedback as they don't want to reveal their sources. Therefore if you'd like feedback, pls send us a conversation with the date of your purchase, we'll leave feedback for you asap. thank you
Question: Do you offer discount for large orders? If so, how does it work?
Answer: Yes, we offer discount for large orders. Usually all items are prepacked in bags already, so you would need to tell us how many bags of each item you need, we will then quote the price for you
Question:I see you have free shipping promotion, how does it work?
Answer: Because Etsy doesn't have a system for us to change the shipping, we'll send our the shipping refund once you make the payment on paypal.
Question: It's been 2 weeks, I still haven't received my order, what happened?
Answer: We are sorry to hear you haven't got your order.Sometimes parcels could get delayed due to custom check or misdelivery. We suggest to give another week or so, if you still haven't got the order, please contact us so we could look into it!