We only ship to the address in your Etsy profile. Please make sure that the address is current and updated. If the wrong address is provided and the package is returned to sender, the buyer must pay the shipping cost to have it sent to the correct address. Please be sure to double check your shipping address.
***CANADA SHIPMENTS*** All items will be shipped via Small Packet Air Mail with Canada Post.
***INTERNATIONAL SHIPMENTS*** For International Orders: All items will be shipped via Canada Post or USPS First Class Mail (6-12 business days but can take longer depending on customs in your country). No tracking is available for this shipping method. Express International shipping (3-5 business days with tracking) is available at an additional cost, please contact for pricing prior to making your order. Orders shipping outside of the U.S. may be subject to customs duty or fees which, as the buyer, you will be responsible for it.
We are not responsible for any delays and/or any other shipping and deliveries related issues that could occur.
IF THE REEL SHIPPING COSTS ARE LOWER THAN WHAT YOU PAID, I WILL REEMBURSE YOU THE DIFFERENCE.
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I accept Paypal as a primary method of payment. Payments must be made within the same day of purchase.
Returns & exchanges
BeadsbyVince is not responsible for lost, stolen or undelivered packages. No refunds will be issued if the address is wrong or for lost, stolen or undeliverable packages. If you are concerned about items being lost, stolen or undelivered, please consider adding insurance to your order and we recommend you to contact us for pricing.
We will not be held responsible for shipping damages. Many countries customs open and remove packaging, I cannot control how things are repackaged! I do the very best to make sure your purchase will arrive safely.
REFUNDS: There will be no refunds for items that are damaged during shipping if you did not add insurance, If you are not happy with your purchase, you will be responsible for paying the shipping. I will give you credit for something else. There will be no refunds on custom orders.
Please, always contact me with ANY problems or questions regarding your order. I will make every effort to leave you a happy, and returning customer