When you order I will confirm shortly afterwards. My turnaround is only a day or two as I display only items I have in stock. If you would like a variation to something you see in my shop, please message me and we can certainly talk about it. I will try to make it happen. Delivery timeframes are usually - within Australia up to 7day delivery and overseas up to 2 weeks (excluding any hold up in customs).
I accept payment by pay pal, credit card and etsy gift cards.
Returns & exchanges
If you receive a piece you're not happy with - if it has a fault or you feel it's not been represented correctly - and you want to return it in the same state as you received it, contact me to let me know. Upon receipt of the returned item, I will refund your payment (less postage). When I send your purchase, I will be meticulous with quality control so you can have complete faith in my workmanship. I use trackable Australia Post which I have found to be reliable. However, once your parcel leaves my hands, I can't accept responsibility for any loss.
If you'd like your purchase sent lightening fast, contact me and I'll let you know the extra cost. I will always do my utmost to make this happen.