***I would love to help you save money on shipping! If you convo me with the pieces you would like to purchase and your zip code I can give you a shipping quote and adjust the shipping price to save you money.**** I ship using USPS standard post within 48 hours of receiving payment, unless the order is placed on Saturday in which case your order will be shipped on the following Monday. I use boxes and paper (mostly recycled materials) to ship your items to you as safely and sustainably as possible. If you would like to upgrade your shipping, add a rush or insurance please message me and I will contact you with the additional shipping cost.
Payment through PayPal is due at the time of purchase. You do not need a PayPal account to pay for your items through PayPal. Payments must be paid in full and clear before the item will be shipped to you.
Returns & exchanges
** Please note the sizes of pieces before ordering, I list dimensions of each piece to the quarter inch. As of 12/14/14 I cannot issue refunds based on size** If you have any questions on a piece or would like further pictures please send me a message, i'll be happy to send you more information. I cannot accept returns for reasons of buyers remorse. Also please be aware I take my photographs in natural sunlight, the colors of the pieces may vary slightly from your monitor or in artificial lighting.
I take great care in packing your pottery so it arrives safely at your door. Occasionally, damage occurs in shipping. If your order has been damaged in shipping please contact me within 48 hours of receipt. I will refund or replace items damaged in shipping, but I cannot refund shipping costs.
If you are unsatisfied with your order for another reason (excluding those listed above) please contact me within 48 hours and I will work with you, I want you to be happy with your purchase. If we come to the agreement that a return is the best option, I request that you use the same packing materials, so that the piece is received back in good condition. Once the order is received back in good condition I will refund you the cost of the order minus the shipping charges. The buyer is responsible for any return shipping charges.
**Please view all pictures and read descriptions before ordering**
*A note about custom orders: They are unpredictable, the time estimate above is just an estimate. I do my very best to get items finished and shipped as quickly as possible, however, sometimes accidents happen and I may have to start your order again. If something happens I will communicate this with you immediately so that you know what to expect. If you have a specific deadline please make sure to include that information in the notes about your order.