I ship using USPS First Class mail for any package below 13 ounces and USPS Priority Mail for any package above 13 ounces. All in stock items will be shipped within 2 business days of payment.
All made to order items and custom orders will ship approximately 2 weeks from time of payment.
If you require insurance or have any other specific shipping needs, please convo me before purchasing an item with your specific shipping request.
We only accept Paypal and direct checkout through Etsy. They are the simplest easiest way for us to process transactions. If you have a custom order, I request that the item be paid in full before I purchase the materials necessary to create your desired item.
If for any reason you need to cancel or change an order, we require notice within 24 hours of purchase. (Only if it hasn't yet been shipped) We will refund both your purchase price and shipping costs. Please convo us as soon as possible regarding a canceled order. Custom orders are only able to be canceled if we haven't yet purchased the required materials, otherwise, they cannot be canceled.
Please note that your order is not paid for just by you selecting the Paypal option for payment. You must complete your purchase by continuing on to your Paypal account. Once I have received confirmation that you have paid, I will begin working on your order.
Returns & exchanges
I take great pride in the things that I make. I believe that you should receive them in the same condition that I would expect. Therefore, your orders will be packaged and handled carefully to prevent damage.
All sales will be final, however, I do want you to be satisfied with your order. If you need to contact me concerning a problem, please feel free to do so.
I love doing custom orders!
***Please note that my bows and clips often come with small parts. Please always use supervision while allowing your children to wear these accessories. They are not toys.***