I ship within 5-10 working days of payment. SOMETIMES SOONER, DEPENDING ON HOW BUSY THE SHOP IS. VERY LARGE ORDERS CAN TAKE UP TO 2 WEEKS. We hand make most of our products and sometimes we get a rush of orders at one time. Delivery confirmation is included in the price of the shipping. I ship usps first class mail. IF YOU ARE IN A RUSH, PLEASE LET ME KNOW AND IF I CAN ACCOMODATE YOU, I WILL BE MORE THAN HAPPY TOO;-) IF MULTIPLE LOTS OF CHAIN ARE ORDERED IN A CUSTOM ORDER AND THE PACKAGE IS OVER 13 OUNCES IT WILL AUTOMATICALLY BE SHIPPED PRIORITY MAIL FLAT RATE, MAKING IT $5.20 SHIPPING CHARGE. Orders shipped out of state that do not have a delivery confirmation are only traceable while in the U.S. After the package leaves the U.S. I can no longer trace it, therefore if it is lost after it leaves the U.S. I am no longer responsible for it. If you would like a delivery confirmation or insurance please convo me.
Returns & exchanges
all sales are final no returns or exchanges unless product is damaged.