Physical items that are already made will be sent within 3 business days once payment has cleared and will be delivered by Australia Post.
Physical items that are made to order can take up to two weeks to complete. Standard delivery times apply.
International shipping can take up to 14 days to most locations. Any taxes or import duties are the responsibility of the buyer.
Digital items will be available for download via the email sent by Etsy, or through your downloads section.
If your country isn't listed, please message me for pricing. Combined shipping is offered, and free shipping* options are available. *conditions apply
Paypal is the preferred payment option.
Returns & exchanges
I gladly accept exchanges
Contact me within: 14 days of delivery
Ship items back within: 30 days of delivery
I don't accept returns or cancellations
But please contact me if you have any problems with your order.
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
Custom or personalized orders
Perishable products (like food or flowers)
Intimate items (for health/hygiene reasons)
Conditions of return
Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
Additional return information
Please contact me within 14 days of receipt of goods to discuss exchange of items. Exchanges may be done for faulty goods, not for change of mind. Refunds are not accepted. Return shipping is to be paid by the buyer.
Digital items cannot be refunded.
Please contact me here through "ask a question" if you wish to discuss a custom order.