Shipping will be first class usps mail. I ship with in 1 business day, usually the same day. All duties and/or Vat taxes or other taxes arising from internatioanal shipments be be paid by the buyer. This is shipped first class mail. Typically 3-5 bsiness days. First class mail does not have insurance on the package. If the package is lost, stolen, or ran over by a mac truck by usps office, that is out of my control and not Oilnana responsibility. If you would like to add insurance on package, convo me.
Orders with in Las Vegas and Henderson are taxable at 8.25%. If you don't receive your tracking number, please contact me.
Returns & exchanges
I gladly accept returns and exchanges
Contact me within: 3 days of delivery
Ship items back within: 7 days of delivery
I don't accept cancellations
But please contact me if you have any problems with your order.
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
Custom or personalized orders
Perishable products (like food or flowers)
Intimate items (for health/hygiene reasons)
Items on sale
Conditions of return
Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
Additional return information
No returns, No refunds or exchanges, unless items arrive damaged. Convo me for a return Authorization if needed. We strive to made sure you receive a great product undamaged. Obviously, not all circumstances are the same. If you have any issues with my products, convo me. I am fast at responding, give excellent customer service and do my best to rectify the situation. If you love what you received, please review me. I am a small shop and appreciate your business.
IMPORTANT: All Oilnana essential oils and skin care products products are for external use only. Any information on this website is not intended to diagnose, treat, cure, or prevent any disease, and it should not be used by anyone who is pregnant or under the care of a medical practitioner.
Keep all essential oils or essential oil products away from children and pets. Also keep out of eyes.
Necklaces may have small peices such as lava beads, corks.... which maybe a choking hazard to small children.