I’m based in Europe I ll ship in 3-5 days. If your item is "made to order", - i ll ship in one week. Usually delivery takes 12-14 days to Canada, USA , Australia or other none EU country. If you are located in Europe - it ll take about 7 working days.
Unfortunately I can't affect on Posts service work if parcels are dalayed for some reason. I can only send out them on time and send you tracking code. For long delays, please, convoy - we will find resolution. Parcels never got lost! They all can be tracked. Here is what I can offer if parcel is stocked for some reason: 1. you can wait until its finally arrives. If you don't need it any more, - you can send it back. I ll pay for back shipping and refund full sum of item. 2. You can wait until its arrives, but don't take out from post! Parcel will travel back to me, but it may take longer time! When it is back to my place, - i ll refund full sum. 3. you can be patience and wait until it arrives. And accept my apologies on Post or Custom work.
Returns & exchanges
I gladly accept returns and exchanges
Contact me within: 7 days of delivery
Ship items back within: 14 days of delivery
I don't accept cancellations
But please contact me if you have any problems with your order.
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
Custom or personalized orders
Items on sale
Conditions of return
Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
Additional return information
I care about all my work, and I want you to care about it too. If you buy something from me and you find it’s not exactly how you wanted it, or not quite the right thing for you, just return it and I’ll give you a refund. All you have to do is pay for the shipping. If something is broken, please send me a picture - we will resolve it together.