I ship via USPS mail. All ready to ship items will be shipped with in 1-3 business days. Signs, quilts, and bags that say made once ordered and custom orders take approx. 10-15 days to create and will ship upon completion. Please read each item description carefully. If you need something shipped sooner or via a faster method, please convo with me regarding your requirements prior to purchasing to ensure I am able to do this.
All items come with a tracking number however if you would like insurance on your package please contact me and I will be happy to add it for an additional cost. Once the package is shipped it is not my responsibility how the package is once it is out of my hands. That is why it is your choice if you would like to pay extra for insurance.
Any customs fees/duties are the responsibility of the buyer.
Your package will be shipped to the address on your Etsy receipt unless otherwise noted.
Giving a gift? I will gladly send your package to a gift recipient with free gift wrapping and a hand made card :)
Payment is expected at time of purchase through PayPal or Credit Card (direct checkout) Payment is due within 24 hours of purchase. If I have not been paid, or contacted by this time, the item will be relisted.
Returns & exchanges
I gladly accept returns and exchanges
Contact me within: 7 days of delivery
Ship items back within: 14 days of delivery
I don't accept cancellations
But please contact me if you have any problems with your order.
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
Custom or personalized orders
Perishable products (like food or flowers)
Intimate items (for health/hygiene reasons)
Conditions of return
Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
Additional return information
I will give you a refund on your purchase if you are not completely satisfied. Just let me know, and once I have received the item back not damaged in any way, I will issue you a full refund. Please know that return shipping is your cost.
Many of my items are distressed and antiqued for an aged, vintage finish. I try my best to get quality wood, but as wood is a natural product, knots and other natural nicks all add to the character. All are hand cut and hand painted, so no two are exactly alike. Please read each item description carefully and convo with me if you have any questions about a particular piece!