I will ship USPS first class mail within 3 days of purchase. Usually I ship same or next day depending on what time you place your order. If you are outside the USA or Canada and would like to place an order please contact me to figure out shipping costs. For International Customers: Any customs fees are the responsibility of the buyer.
Direct Checkout and PayPal
Returns & exchanges
I gladly accept returns and exchanges
Contact me within: 7 days of delivery
Ship items back within: 14 days of delivery
I don't accept cancellations
But please contact me if you have any problems with your order.
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
Custom or personalized orders
Perishable products (like food or flowers)
Intimate items (for health/hygiene reasons)
Items on sale
Conditions of return
Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
Additional return information
Refunds on Knit Items (minus shipping and handling) accepted within one (1) week of purchase: IF items are in original state. Returns will NOT be accepted if items smell like smoke, are covered in pet hair, are dirty, etc. or have been worn or washed. Return Shipping is the responsibility of the buyer. I want my customers to be happy, so if there is an issue please contact me immediately and I will work my hardest to correct any situation. Patterns are ALL SALES FINAL.
Please remember my items are hand-crafted and any imperfections (while very rare) only add to their charm and uniqueness.